Loyalty program

Manage your loyalty program

By fbatiga

• 9 articles

How to add points to your customers on Yalt

In this tutorial, we will show you how to add points to each customer's profile using the Yalt platform. This process can be used to reward a specific customer or to correct any discrepancies, ensuring that your loyalty program remains effective and your customers stay happy. 1. In your Yalt Dashboard, go to the "Customers" menu. 2. Click on the "CRM" option. 3. You will now see your customer database along with their details. 4. Click on the customer you want to access their profile for more detailed information, such as Purchases, Points, Rewards, or others. 5. To add "Points" to a customer, click on the option indicated below. 6. Next, you can enter the number of points to add to the customer's account and, if you wish, provide a reason for this addition.

Last updated on Jan 04, 2026

How to earn points - Ticket Scanning

In this tutorial, we will show you how to use the Receipt Scanning feature in Yalt. This integration allows customers to automatically add points to their Yalt app by scanning their purchase receipt. It is an ideal solution for events and promotional campaigns, ensuring a faster and more efficient experience for both the team and customers. 1. Access the "Integrations" menu through the "Settings" option. 2. Access the "Integrations" menu 3. Activate the "Ticket Scanning" integration. 4. After receiving the purchase receipt, the customer should open the Yalt app and select the virtual card corresponding to the store. 5. Select the "Scan Code" option. 6. Click on "Scan a Receipt". 7. Point the camera at the receipt and click the green button to capture the image. 8. Once the image capture is validated, the receipt information will be sent to the Yalt platform, and points will be credited to the customer. NOTE: The taxpayer information on the receipt must match the one registered in the Yalt account.

Last updated on Jan 04, 2026

How to redeem a customer reward

With Yalt redeeming a reward is an incredibly simple, fast and completely digital process, guaranteeing a smooth and practical experience for your customers. In this tutorial, we'll show you step by step how to redeem a reward on the Yalt dashboard. 1. In the Yalt Dashboard, select the "Loyalty Programs" menu option. 2. Select the "Redeem a client's reward" menu 3. On this page you can enter and validate the code provided by the customer 4. Or scan the QR code corresponding to the reward by clicking on the camera icon. *Note: To scan the QR code you need to give the device permission to access the camera

Last updated on Jan 04, 2026

How to create a Loyalty Program - Points

Yalt's points program is a straightforward and effective tool for rewarding your regular customers and encouraging new visits. With this system, your customers earn points every time they make a purchase—whether at the counter, for takeout, or through the app. Later, these points can be redeemed for rewards of your choice: discounts, special offers, or gifts. In this tutorial, we will guide you step by step in creating your points program using the Yalt platform. 1. In the Yalt Dashboard, go to the "Loyalty Program" menu. 2. Click on the "+Create a loyalty program" option. 3. In the first menu, select the "Loyalty Card" option. 4. Next, set the parameters for your card, such as the Offer Title and a Description of your program. 5. Then, you can customize the colors of your digital card, including colors, logo, or image, which will be visible in the Yalt app. 6. In the "Activation" menu, select all the options you want to activate for your Loyalty Program by clicking on the green checkmarks. 7. In the "Controls" menu, you can set the value for each point, determine when points will be available to customers, the maximum amount earn per transaction and establish a deadline for their use.

Last updated on Jan 04, 2026

How to create a Loyalty Program - Stamps

Yalt's stamp program is a straightforward and digital way to reward your customers for their loyalty. With each purchase, customers earn a stamp on their Yalt virtual card. Once they collect a specified number of stamps (for example, 8 or 10), they receive a reward—such as a free product, a discount, or another benefit. Stamps are automatically recorded in the system, either directly through the POS or via the app, eliminating the need for a physical card. In this tutorial, we will guide you step by step in creating your stamp program using the Yalt platform. 1. In the Yalt Dashboard, navigate to the "Loyalty Program" menu. 2. Click on the "+Create a loyalty program" option. 3. In the first menu, select the "Stamp Card" option. 4. Set the parameters for your card, such as the Reward to offer, the Points for Redemption, Offer Title, and a Description of your program. 5. You can create additional rewards for your customers in the "Intermediate Rewards" menu. 6. Next, you can customize the colors of your digital card, including colors, logo, or image, which will be visible in the Yalt app. 7. In the "Activation" menu, select all the options you want to activate for your Loyalty Program. 8. In the "Controls" menu, you can set the minimum purchase amount required to earn points, maximum points for each transaction, define when the points will be available to the customer, and set a deadline for their use.

Last updated on Jan 04, 2026

How to create a Loyalty Program - Cashback

Yalt's Cashback program allows your customers to receive a percentage of their spending back as credit, which can be used for future purchases at your establishment. How it works: - With each purchase, the customer earns a cashback amount (for example, 5% of the total spent). - This amount is automatically recorded in the customer's profile through the POS or Yalt app. - On their next visit, the customer can use the accumulated balance as a discount on their new purchase. In this tutorial, we will guide you step by step in creating your cashback program using the Yalt platform. 1. In the Yalt Dashboard, go to the "Loyalty Program" menu 2. Click on the "+Create a Loyalty Program" option 3. In the first menu, select the "Loyalty Card" option 4. Set the parameters for your card, such as the Offer Title and a Description of your program 5. Next, you can customize the colors of your digital card, including colors, logo, or image - which will be visible in the Yalt app 6. In the "Activation" menu, select all the options you want to activate for your Loyalty Program 7. In the "Controls" menu, you can set the percentage of each purchase amount that will be available for future use, maximum of point earned per transaction, determine when the reward will be available to the customer and set an expiration date for its use

Last updated on Jan 04, 2026

How points are calculated in the Yalt Loyalty Program

If you're setting up your loyalty program with Yalt, one of the first questions you might have is: how are the points calculated that customers earn with each purchase? In this tutorial, we will clearly and simply explain how the euro-point ratio works, meaning how many points a customer accumulates for every euro spent. Understanding this logic is essential for creating a balanced loyalty system that is appealing to customers and sustainable for your business. 1. In your Yalt dashboard, go to the "Loyalty Programs" menu 2. Click on edit for the option "Adjust your program settings" 3. Select "Behavior" 4. Here, you can set the Ratio/Multiplier you want for your loyalty program. You can choose a more conventional option where 1€ equals 1 Point, or use a multiplier (e.g., 10), where for example 7.90€ = 79 Points

Last updated on Jan 04, 2026

How to create a tiered system in your Loyalty Program (Points)

Offering a loyalty program with tiered points is a great way to keep your customers happy and encourage them to return more often. With Yalt, you can create different tiers (such as Bronze, Silver, Gold), each with unique rewards based on customer behavior and purchases. In this tutorial, we will show you how to set up tiers within the Yalt platform. 1. In your Yalt dashboard, go to the "Loyalty Programs" menu 2. Click on edit for the option "Edit your program settings" 3. Select "Appearance" option 4. On the option Levels, click the "+" symbol to create the desired tier. 5. Edit the title for the tier and press "Save" 6. For each tier created, you can add a description and also set specific configurations as the required number of points to access it. 7. For each tier, you can create/add specific rewards and add a specific ratio for points earned in the "Rewards Management" option. 8. If available or created, the rewards available in your "Reward Store" will be visible in this menu. 9. To associate a reward with a specific tier, click the "green arrow" icon. 10. Confirm that the selected reward has moved to your right side - "Reward associated with the tier". 11. To save, click on "Save".

Last updated on Jan 04, 2026

How to create a Reward Store

The Reward Store from Yalt is an engaging feature that enhances your loyalty program by allowing customers to exchange points for rewards—such as products, discounts, and special experiences, among others. In this tutorial, we will guide you through the steps to easily and quickly set up your own reward store. You will learn how to: - Create and customize the available rewards - Define the redemption rules (number of points required for redemption) - Activate the store in your system so that your customers can start using it With the Reward Store, the loyalty experience becomes more enjoyable, interactive, and effective! 1. Ensure that the active Loyalty Program is - "Loyalty Card" (Points) 2. Access the Loyalty Program menu and select the option - "Your Reward Store" 3. Fill in the various fields available to provide more details about your rewards, such as a Name and a Description 4. Next, you can upload Photos corresponding to the specified reward 5. You can also set Periodic Limitations (time) for redeeming your rewards or specific Levels of loyalty for them 6. Finally, indicate whether you want your store to be synchronized with your POS integration and press "Save"

Last updated on Jan 04, 2026