If you're setting up your loyalty program with Yalt, one of the first questions you might have is: how are the points calculated that customers earn with each purchase?
In this tutorial, we will clearly and simply explain how the euro-point ratio works, meaning how many points a customer accumulates for every euro spent.
Understanding this logic is essential for creating a balanced loyalty system that is appealing to customers and sustainable for your business.
In your Yalt dashboard, go to the "Loyalty Programs" menu
Click on edit for the option "Adjust your program settings"
Select "Behavior"
Here, you can set the Ratio/Multiplier you want for your loyalty program. You can choose a more conventional option where 1€ equals 1 Point, or use a multiplier (e.g., 10), where for example 7.90€ = 79 Points
